What is the basic architecture of PCIS application?
The PCIS application is designed using Smart Client Architecture. Here the client will have to install the PCIS Application while the data repository (database) will be at a remote place. The client will require internet connection to communicate with the database.

Will this “essential requirement” of hi-speed internet connection boost the running-cost of this application?
No, as we can see the internet connection cost is not very high, while the cost it saves are like;
• hardware cost of database server
• backup devices cost (tape drive with backup-tapes or CD writer with backup-CDs),
• a complete license of Database Server
• maintenance-cost database server, like hiring or renting services of a professional database administrator etc.

What is Smart Client?
This technology is introduced by Microsoft Corporation recently.
Smart clients are the embodiment of the next generation of client software: Built to take advantage of new XML technologies, smart client software delivers the best of both worlds,
• combining the reach of the Internet with the power of local computing hardware,
• taking full advantage of end user devices,
• consuming web services,
• supporting a rich user-experience,
• ease of deployment that is typically associated with web based applications.

Is PCIS adaptable to any practice? What if my practice grows?
Whatever your healthcare organization's size, structure or specialty, PCIS can help. Our scalable architecture and innovative features were designed specifically to accommodate all providers, from a single computer office to multiple locations. You can add PCs to your network as your practice grows.

Is PCIS easy to learn?
Yes. In today's healthcare environment, staff personnel have many responsibilities. The increased patient loads and accompanying paperwork is often overwhelming. Our systems include complete help manuals and tutorials to keep the learning curve at a minimum. New users can operational in a matter of hours. Further, the embedded help documents will provide further guide lines on forms and fields level.

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Is my data safe while traveling from my desktop to the database server?
While using PCIS, as the data is pushed-out from any client towards database, it first gets Encrypted with a very secure encryption algorithm and then it comes out of machine. In the same way while a data is requested from database server, it first get encrypted at the database server and then travels towards the client. Therefore while your data travels on wire, its totally safe and secure.

What computer equipment do I need?
For a complete description of what hardware and software see the Products page.

Does it include all of the CPT and ICD-9 codes?
Yes, and we update them regularly and free of charge to facilitate our customers with the best.

Does it handle billing for my medical specialty?
Yes. PCIS handle all types of medical billing.

Why aren't the questions I really want answered here?
If you cannot find the answer to your questions, please feel free to call us or you could send an e-mail to info@pragmedic.net. We will gladly provide any additional information that will help with your decision.

What is HIPAA?
HIPAA is the acronym for the Health Insurance Portability and Accountability Act that was signed into law on August 21, 1996, Public Law 104-191. This law impacts all areas of the health care industry and was designed to provide insurance portability, to improve the efficiency of health care by standardizing the exchange of administrative and financial data, and to protect the privacy, confidentiality and security of health care information.

Health Insurance Portability and Accountability Act of 1996 (P.L. 104-191)

The law is designed to improve portability and continuity of health insurance coverage, to combat waste, fraud and abuse in health insurance and health care delivery, to promote the use of medical savings accounts, to improve access to long-term care services and coverage, to simplify administration of health insurance, and for other purposes. [H.R. 3103]

NDCHealth supports the HIPAA objectives and is proactively enhancing our existing HIPAA compliance initiatives on behalf of our customers.

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Is PCIS the only software I need?
Yes, PCIS is a complete practice management and medical billing software. Everything for patient, insurance, billing, and payment information is there out-of-the-box.

How many providers can I have?
Unlimited. As many licenses you want to purchase.

Can I bill for more than one specialty?
Yes. PCIS support all medical specialties. Click here for a complete list of specialties.

Can I access PCIS from more than one location?
Yes. As a Microsoft Certified Partner, we can provide you with several options for remote access and multi site solutions. You can even carry on your laptop and get connected from anywhere. The only requirement is the client software installed on your laptop and is connected to a good-speed internet connection.

What forms can I print with PCIS?
PCIS can print standard medical form such as HCFA1500, Bill Submission Reports.

Can PCIS do electronic billing?
Yes, PCIS comes with built-in support for electronic claims through a local clearinghouse. Emdeon (Formerly WebMD), our business support partners, can process all commercial carriers as well as Medicare, Medicaid, etc. Further a long list of commercial payers are managed by PCIS. See the list of payers Click Here

Are Electronic Claims a Requirement?
Electronic claims are not required, but there are many advantages associated with electronic claim filing. Health insurance carriers provide incentives like faster payment for processing insurance claims electronically, time-in-transit is reduced to speed payment, and administrative costs are lower. Claims are not now required to be processed electronically, and it is unlikely that universal electronic processing will become a Requirement in the foreseeable future.

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Do I need to purchase a Database Server?
No, we will manage and maintain the database server for you. This will obviously save your cost not only for hardware but also the running and maintenance cost.

Do I need to purchase a Database License?
No, you are not required to purchase a complete database license, as we have Enterprise Database Servers, that serves our clients.

Is PCIS good in a Networked office?
PCIS runs absolutely fine in a networked office, in fact most of our users have PCIS networked. We have numerous users running 10 or more pc's in their environment.

What other software do I need besides the PCIS?
PCIS is the core product that will allow you to capture demographics, schedule appointments, manage clinical notes, submit electronic claims etc. In Electronic Billing, a module and payer setup for this is required.

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